For Your Information

Water & Wastewater Services
Did you Know?

  • Township Water and Watewater Operators are all licensed by the MOECC (Ministry of Environment Climate Change)
  • There is one Wasterwater Treatment Plant and 3 storage lagoons in Arthur and one Wastewater Treatment Plant in Mount Forest
  • There are two Wastewater  Pumping Stations that feed to the Arthur Wastewater Treatment Plant and there are four Wastewater Pumping Stations that feed to the Mount Forest Wastewater Treatment Plant
  • There are three wells in Arthur that feed your treated drinking water to the system and two water towers
  • There are four wells in Mount Forest that feed your treated drinking water to the system and one standpipe water tower
  • Township operators check 282 municipal hydrants for proper operation
  • There are 303 watermain valves in Mount Forest checked by operators bi-annually and 170 watermain valves in Arthur checked by operators bi-annually 
  • There are 340 wastewater access chambers (Manholes) in Mount Forest and 224 wastewater access chambers (Manholes) in Arthur
  • Mount Forest has approximately 31.5 km of watermain, 27 km. of wasterwater collection mains and 3 km. of wastewater forcemain
  • Arthur has approximately 20 km of watermain, 20 km of wastewater collection mains and 4.5 km of wastewater forcemain

Notice- Door to Door Water Treatment Sales

Wipes in Waste Water Treatment Plants

ONLY USE WHAT YOU NEED!

COMMUNITY LEAD TESTING

Lead Testing For Private Rural Wells
Rural residents who maintain their own water system may be interested in testing their private well for lead. Private rural wells are not covered under the legislation and the Township’s Water Department will not be involved with sampling private wells for lead levels.
Water samples from private wells, should be taken by the owner and forwarded to a laboratory to be analyzed. There is also the opportunity to test for other contaminants that may be present in your water using the same water sample.
Private residents may contact one of the following Accredited Laboratories to inquire about different testing services (including lead) that are available and what the associated costs would be.

Accredited Laboratories

The following is a list of private laboratories that have been accredited by the Standards Council of Canada to perform drinking water analysis. Accreditation is a check of a laboratory's ability to show that it has a documented quality system in place and the system is followed. It cannot guarantee the quality of any one test. However, it ensures that the laboratory has acceptable protocols in place to safeguard against poor quality analytical data. Please contact the individual laboratories for specific fees and available services.

Maxxam Analytics Inc. SGS Lakefield Research
6740 Campobello Rd              185 Concession Street
Mississauga, ON                      Lakefield, ON KOL2H0
1-800-563-6266                        705-652-2133

*GELDA PSC Maxxam PSC Maxxam Analytics
6320 Northwest Dr                 5735 McAdam Road            
Mississauga, ON                    Mississauga, ON                
905-673-9320                         1-800-263-9040                  

PSC Maxxam Analytics Envirotest Laboratories
921 Leathorne St.                 60 Northland Road
London, ON                           Waterloo, ON N2V 2B8
1-800-268-7396                   519-886-6910

AMEC Earth & Environmental Environmental Microbial Services
160 Traders Blvd                 1021 Hargrave Rd.
Mississauga, ON                 London, ON
905-890-0785                      519-681-0571

Entech SGS Group
6820 Kitimat Rd, Unit 4     202-746 Baseline Rd-East
Mississauga, ON                London, ON
905-821-1112                     519-672-4500

***GELDA will do Nitrate/Nitrite samples.

FIRE HYDRANT FLUSHING PROGRAM

Hydrants

Hydrants are part of our water infrastructure. They help save lives in the event of a fire.The Water Department requests your assistance in keeping hydrants visible and accessible.Do not plant bushes and shrubs to hide them. Try to trim any existing shrubs to make them visible. Do not pile snow around a hydrant.
The Water Department does have a maintenance program in place to repaint hydrants and they undergo annual maintenance.  Hydrants are Township property and are to be operated only by Township staff.

Fire Hydrant Flushing Program

Sewer Blockages
Sewer backups and overflows cause health hazards, expensive home damages, environmental damage and expensive repair and maintenance that affect the costs to operate and maintain the sewer collection system. A major cause of sewer backups are pipes plugged with grease. Most fats, oils and grease are a by-product of cooking and enter the sewer system by way of the kitchen sink. Some examples are meat fats, cooking oils, butter, margarine, baking goods, sauces and dairy products. The food industry also contributes to the problem when grease trap devices are not maintained properly or ignored altogether.
The easiest way to solve the grease problem is to keep it out of the sewers in the first place.

  • Never pour grease down sink drains or toilets
  • Scrape food scraps from cooking utensils into a can or the trash for disposal
  • Educate all family members about how to dispose of grease
  • Restaurant grease traps and interceptors need to be properly designed and maintained
  • Be aware that some chemicals and additives that claim to dissolve grease are simply allowing grease to accumulate further down the pipes.

Blockages
Lateral sewer blockages can result from a collapsed lateral, tree roots, grease buildup or foreign objects being flushed into the system just to name a few.

***NEW*** All blocked sewer lines now require an ON1CALL at 1-800-400-2255 or on1call.com for a free sewer safety inspection before you call a plumber.

Once you have received the ALL CLEAR from ON1, contact should be made with a plumber of your choice or the following is a partial list of local Plumbing Contractors that will assist:

JJ McLellan & Son Plumbing
(519) 323-2000

Coffey Plumbing
(519) 848-3641

Darroch Plumbing
(519) 323-4776

Tom Shupe Plumbing
(519) 323-4067

The customer should clear the area around the floor drain or sewer cleanout in the basement to allow access and to minimize any damages that may occur during the investigation or while clearing the blockage.

Drinking Water Quality Management - Standards & Policy

Municipal Servicing Standards

Community Complaint Form

Wellington Source  Protection Group at  http://www.wellingtonwater.ca 

Wellington Source Water Protection
Contact Information 1-844-383-9800 or at sourcewater@centrewellington.ca