Water Sewer Services Proposed Changes for Landlords and Property Owners 2024

In May 2024, the Township Council approved a new policy which states that all water and sewer services will remain the responsibility of property owners and landlords. Under this policy, these services can no longer be transferred to tenants, meaning that property owners/landlords will now be responsible for receiving and paying monthly user fee invoices for water and sewer services directly. This will ensure landlords are fully aware of the account status of their property and can take action accordingly. 

We recognize that this new policy will affect various types of properties and landlord/tenant arrangements. To ensure a smooth transition, we will be phasing in this policy with careful consideration of the following scenarios:

  • New builds (single-family or multi-use complexes)
  • Single dwellings
  • Multi-unit complexes

We have prepared a detailed list of scenarios (PDF) outlining what your responsibilities will be as a landlord or property owner regarding water and sewer services. 

We encourage you to share your  thoughts using the Water and Sewer Billing Feedback Form for Property Owners. Questions can also be sent to blambert@wellington-north.com

We appreciate your cooperation as we implement this new policy and aim to make the transition as smooth as possible.